Privacy Policy

When you contact us, request a quote, or engage our services, we may collect: your full name, email address, phone number, company name, and any other details you voluntarily provide through our contact or inquiry forms.

We automatically collect certain technical data when you visit our website, including your IP address, browser type and version, operating system, pages visited, time and date of visit, and referring URLs. This data is used solely for analytics and to improve our website.

We do not knowingly collect Sensitive Personal Data or Information (SPDI) as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, unless explicitly required and consented to for a specific service engagement.

We use the information we collect for the following purposes:

To respond to your inquiries, provide quotations, and deliver the digital services you have engaged us for.

To send you project updates, invoices, service-related notices, and — with your consent — occasional updates about our services and industry insights.

To analyse website usage patterns, diagnose technical issues, and improve the overall user experience on our platform.

To comply with applicable Indian laws, regulations, and court orders, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we process your personal data based on:

You have given us clear consent to process your personal data for a specific purpose, such as when you submit a contact form or sign up for our newsletter.

Processing is necessary for the performance of a contract with you — for example, delivering agreed digital services.

We may process your data for our legitimate business interests, such as improving our services and preventing fraud, provided these interests are not overridden by your rights.

Processing is necessary to comply with a legal obligation under Indian law.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With trusted third-party vendors who assist us in operating our website or delivering our services (such as cloud hosting providers and analytics platforms), bound by confidentiality obligations.

When required to do so by law, court order, or government authority under the Information Technology Act, 2000 or any other applicable Indian legislation.

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the successor entity, subject to the same privacy commitments.

We implement reasonable security practices and procedures as mandated by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. These include:

SSL/TLS encryption for data transmission, secure server infrastructure, access controls, and regular security audits.

Restricted access to personal data on a need-to-know basis, staff awareness of data protection obligations, and documented data handling procedures.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. In the event of a data breach affecting your rights, we will notify you as required under applicable law.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by Indian law. Specifically:

Retained for the duration of our engagement and for a period of 3 years thereafter for legal and accounting purposes.

Retained for 12 months from the date of your initial inquiry, after which it is securely deleted.

Aggregated and anonymised data may be retained indefinitely for statistical purposes.

As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:

You have the right to obtain a summary of your personal data that we process and the processing activities undertaken.

You may request correction of inaccurate or outdated personal data, and erasure of personal data that is no longer necessary for the purpose for which it was collected.

Where processing is based on your consent, you may withdraw it at any time. Withdrawal will not affect the lawfulness of processing prior to withdrawal.

You have the right to file a grievance with our Grievance Officer (details below). If unresolved, you may escalate to the Data Protection Board of India.

You may nominate another individual to exercise your rights in the event of your death or incapacity.

To exercise any of the above rights, please contact our Grievance Officer at info@appnitytechnologies.com. We will respond within 30 days of receiving your request.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Necessary for the website to function correctly. These cannot be disabled.

Help us understand how visitors interact with our website. We use this information to improve our content and services. You may opt out via your browser settings.

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Our website may contain links to third-party websites, including social media platforms and partner websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. Under the DPDP Act, 2023, processing of personal data of children requires verifiable parental consent. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take prompt steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address any concerns regarding the processing of your personal data:

Grievance Officer, Appnity Technologies

info@appnitytechnologies.com

Appnity Technologies, Visakhapatnam, Andhra Pradesh, India

We will acknowledge your grievance within 48 hours and resolve it within 30 days of receipt.